Terms & Conditions

GENERAL

The following conditions apply for all contracts, deliveries, and other services. We hereby expressly reject any contrary provisions of the contract partner. All other agreements must be confirmed by us in writing.
RIGHT TO RETURN FREE OF CHARGE
All items purchased in the KM Brands online store may be returned to the following address free of charge within 14 days after receipt and without indication of any reasons.
Please note that goods can not be returned in the KM Brands retail stores.


Please note that the returned goods must be in a condition that corresponds to normal use for checking the goods - as is usual in conventional shops for the purpose of trying them on - and must have their original label. If the goods have deteriorated due to a more extensive use, we reserve the right to demand compensation.(*Some items may be slightly damage)

ORDERING

The products offered in the KM Brands online store represent an invitation to customers to make an offer to purchase to Brands Stores BV based on the data provided in the KM Brands online store. All prices indicated are EUR amounts and include the legally prescribed value added tax. Orders and deliveries are possible only within Czech Republic, Denmark, Estonia, Finland, Hungary, Ireland, Italy, Latvia, Luxembourg, Poland, Portugal, Slovakia, Slovenia and Sweden. Brands reserves the right not to accept the offer if an item is not available or if you have unjustifiably failed to pay invoices for earlier deliveries. If Brands is not able to execute an order, Brands will inform you as quickly as possible. Orders are accepted only in quantities usual for households.

DELIVERY AND SHIPPING COSTS

As a rule, delivery time is 3 to 7 work days after processing the order. If the delivered items have obvious material or production defects, which may include transport damage, please complain to us of such defects immediately via email or by telephone. However, even if you neglect to make such complaint, your legal rights remain unaffected.
PAYMENT
You can pay for the goods by credit card (Mastercard, Visa, American Express) and by Paypal.
Brands reserves the right, in case of negative results for address and credit checks, to accept only certain types of payment.

KM BRANDS GIFT CARD POLICY

1. Purchase of Gift Cards
1.1 KM Brands Gift Cards are available for purchase on the European KM Brands online shops at www.zmbrands.co.uk. They can only be used online on the European zmbrands.co.uk online shops.
1.2 Gift Cards are available in several designs and you can write a personalized message to go with the Gift Card. ZM Brands does not accept responsibility for the content of your personalized message and reserves the right not to include your personalized message if it is deemed inappropriate.
1.3 Gift Cards can be purchased for any value in Euros and Pounds Sterling only, with a minimum of £15/€15 and a maximum of £600 /€ 600 on the following websites: http://uk.kmbrands.co.uk, http://at.kmbrands.com, http://uk.kmbrands.co.uk, http://fr.kmbrands.com, http://uk.kmbrands.co.uk, http://es.kmbrands.com, http://uk.kmbrands.co.uk, and http://uk.kmbrands.co.uk, .
1.4 We deliver Gift Cards free of charge using standard post. If a Gift Card is part of an order together with other KM Brands products, please note that the Gift Card will be sent to you separately. You will be notified via email once the Gift Card has been sent to you.

2. Validity of Gift Cards
2.1 The Gift Card is valid in Europe only and for a period of 24 months after its last use (use also includes balance enquiries and recharges). At the expiry of the Gift Card, any remaining balance will be cancelled and will not be reimbursed in cash or credit.
2.2 The Gift Card cannot be exchanged or returned for cash or credit, except in the countries where the law requires that the Gift Card can be cashed out. Resale of the KM Brands Gift Card to third parties is prohibited.
2.3 Gift Cards and their use on the European kmbrands.com online shops are subject to the general KM Brands online terms and conditions of purchase and use and to the privacy policy. KM Brands reserves the right to change any of these terms and conditions from time to time without notice. You are deemed to have read the KM Brands Gift Card policy as well as the online terms and conditions of purchase and use, which are available here or from our Customer Service Center.
2.4 This Gift Card policy as well as the general terms and conditions mentioned in clause 2.3 above may be subject to change.

3. Spending your Gift Card
3.1 A Gift Card cannot be used to purchase another Gift Card.
3.2 Gift Cards can be combined with other KM Brands online promotional offers. At this stage, only one Gift Card can be used per purchase order.
3.3 Where necessary, our systems will convert Euro card balances to Pounds Sterling or vice versa using a regularly updated exchange rate (www.oanda.com).
3.4 One Gift Card only can be redeemed against a purchase order. To use the Gift Card:

• Add your KM Brands product(s) to your shopping bag.
• Select “CHECKOUT”.
• Select “Pay with a KM Brands Gift Card” on the payment step of the checkout.
• Enter the 16 digit numbers on the back of the Gift Card.
• Scratch off the foil on the back of the Gift Card to reveal the PIN and enter this in the box marked “Gift Card PIN code”.
• Select “Apply” (this will allow the system to check that there is enough balance on your Gift Card to cover your order).
• Select the “Continue” button to proceed to the review stage before placing your order.
• Payment will not be processed until after you have reviewed your details, accepted the terms and conditions and selected the “Place order” button.

3.5 The total purchase order is charged against the Gift Card balance (which includes the price of the product(s), sales tax where applicable, and shipping charges). The Gift Card balance will be updated once your purchase order has been processed.
3.6 If the value of items purchased is less than the total value of the Gift Card, any unused balance shall remain on the Gift Card for future purchase orders using the same Gift Card details.
If the value of your purchase order is more than the total value of the Gift Card, you will be asked to pay the balance of the purchase order with another payment method.
3.7 KM Brands reserves the right to refuse, cancel or hold for review purchase orders paid by Gift Cards in case of suspected fraud, cards mistakenly issued or for other violations of this Gift Card policy.

4. Returns of goods paid for by Gift Card
4.1 If you return a KM Brands product (within the timeframe as indicated in the policies of the online shop) that was paid for with a Gift Card, the Gift Card will be re-credited with the appropriate amount.
4.2 Please ensure that you keep your Gift Card following a purchase order in case you need to return a product since you will need the Gift Card number and PIN code which is displayed on the back of the Gift Card again in order to use any of the refunded amount

5. Gift Card Balance
5.1 You can check your Gift Card balance at any time by clicking here. Gift Card balance may be checked with a valid Gift Card number and PIN.
5.2 Please note that at this stage, it is not possible to recharge the Gift Cards.
5.3 You can cancel your Gift Card account at any time by sending an email to service@kmbrands.co.uk.

6. Lost or Stolen Cards
6.1 ZM Brands is not responsible and will not reimburse the Gift Card holder if a Gift Card is lost, stolen, destroyed or used without permission.

RETENTION OF OWNERSHIP

The goods remain the property of ZM BRANDS store until payment is made in full.
INSTRUCTIONS ON LEGAL RIGHT TO CANCELLATION
Right of return: Within two weeks, without indicating any reason, you can return the goods received by sending back the goods.
This time period begins at the earliest upon receipt of the goods. In any case, the return will be at our expense and risk.
The return shipment must be sent to:

For details call at Call at +44 (0)7982-86.97.80 or email at jamie@kmbrands.co.uk

Consequences of Return: In case of a legitimate return, any payments, goods, or services provided by either side are to be returned and compensation made for any benefits derived (e.g. benefits of use).
In case of deterioration of the goods, Brands can demand compensation.
This does not apply if the deterioration of the goods is attributable only to the checking of the goods - for instance, as would be usual in a conventional shop. Otherwise, you can avoid liability to provide compensation by not using the goods like an owner and by avoiding anything that impairs their value.

DATA PRIVACY AND PROTECTION OF CREDITORS

All personal data is treated confidentially, and your rights to protection of your justified concerns are observed strictly in accordance with legal requirements.
The data needed to process the business transactions is stored and, in the course of processing the order, may be forwarded to affiliated companies or our service partners.
Beyond the purposes mentioned, we also use your data for marketing purposes, especially for the purpose of advertising Brands products.
You can object to or withdraw your permission for the processing or forwarding and other use of your data for marketing purposes at any time by notifying Brands:

For details call at Call at +44 (0)7982-86.97.80 or email at jamie@kmbrands.co.uk

After receiving your objection or withdrawal, we will no longer use and process the affected data for marketing purposes and will cease sending further advertising media without delay.

EXCLUSION OF LIABILITY FOR EXTERNAL LINKS

If the Brands pages contain links to other sites on the Internet, Brands hereby declares explicitly that it has no influence on the layout or content of the linked pages. Therefore, Brands dissociates itself expressly from all contents of all linked pages of third parties.
This declaration applies for all displayed links and for all contents of pages to which the links lead.

OTHER

The contractual relationship between the customer and Brands shall be governed by United Kingdom law, excluding the United Nations Convention on the International Sales of Goods.
Promotional offers from Brands are limited to one per customer, per order. Promotional offers and discounts are not applicable to gift certificates and vouchers. It is not allowed to combine offers and promotional codes together.

RETENTION OF OWNERSHIP

The goods remain the property of KM BRANDS store until payment is made in full.

INSTRUCTIONS ON LEGAL RIGHT TO CANCELLATION

Right of return: Within two weeks, without indicating any reason, you can return the goods received by sending back the goods.
This time period begins at the earliest upon receipt of the goods. In any case, the return will be at our expense and risk.
The return shipment must be sent to:

For details call at Call at +44 (0)7982-86.97.80 or email at jamie@kmbrands.co.uk

Consequences of Return: In case of a legitimate return, any payments, goods, or services provided by either side are to be returned and compensation made for any benefits derived (e.g. benefits of use).
In case of deterioration of the goods, Brands can demand compensation.
This does not apply if the deterioration of the goods is attributable only to the checking of the goods - for instance, as would be usual in a conventional shop. Otherwise, you can avoid liability to provide compensation by not using the goods like an owner and by avoiding anything that impairs their value.

DATA PRIVACY AND PROTECTION OF CREDITORS

All personal data is treated confidentially, and your rights to protection of your justified concerns are observed strictly in accordance with legal requirements.
The data needed to process the business transactions is stored and, in the course of processing the order, may be forwarded to affiliated companies or our service partners.
Beyond the purposes mentioned, we also use your data for marketing purposes, especially for the purpose of advertising Brands products.
You can object to or withdraw your permission for the processing or forwarding and other use of your data for marketing purposes at any time by notifying Brands: service@kmbrands.co.uk.
After receiving your objection or withdrawal, we will no longer use and process the affected data for marketing purposes and will cease sending further advertising media without delay.
EXCLUSION OF LIABILITY FOR EXTERNAL LINKS
If the Brands pages contain links to other sites on the Internet, Brands hereby declares explicitly that it has no influence on the layout or content of the linked pages. Therefore, Brands dissociates itself expressly from all contents of all linked pages of third parties.
This declaration applies for all displayed links and for all contents of pages to which the links lead.

OTHER

* Once you register on our website (www.kmbrands.co.uk) you agree to receive our newsletter with new deals.

The contractual relationship between the customer and Brands shall be governed by United Kingdom law, excluding the United Nations Convention on the International Sales of Goods.
Promotional offers from Brands are limited to one per customer, per order. Promotional offers and discounts are not applicable to gift certificates and vouchers. It is not allowed to combine offers and promotional codes together.
IMPRINT / OPERATOR OF THE BRANDS ONLINE SHOP

For details call at Call at +44 (0)7982-86.97.80 or email at jamie@kmbrands.co.uk

Telephone: +44 (0)7982-86 97 80*
Mon - Fri 08.00 - 20.00
*(Please see your providers' rates for calls from landlines and mobile networks)
E-mail: jamie@kmbrands.co.uk

Company number 09155097